Needs and follow-up practice for sales roles

General practice authored by Roamwise. Not actual employer questions.

1. How would you ask about a person’s needs before making assumptions?

Follow-up: What would you reassess if the answer changed your initial view?
My review: Did I separate the customer’s need from my sales objective?

My answer (real example / explicitly fictional exercise:


Open point:


2. How would you explain what a product can do and which expectation it does not meet?

Follow-up: How would you respond to a feature question you cannot verify?
My review: Did I avoid a promise beyond my authority or knowledge?

My answer (real example / explicitly fictional exercise:


Open point:


3. How did you clarify the action after a conversation?

Follow-up: How do you distinguish an agreed action from your own assumption?
My review: Does the follow-up note show the owner and open question?

My answer (real example / explicitly fictional exercise:


Open point:


4. Explain one thing learned from a sales conversation that did not progress.

Follow-up: Which behaviour would you change in the next conversation?
My review: Did I give concrete learning rather than blame or an invented achievement?

My answer (real example / explicitly fictional exercise:


Open point: